Quality refurbished Canon copiers, colour or black & white. Rent one long-term, or short-term for an event or campaign, or buy one. When you rent, we service it every month.
Ready to rent or buyQuality refurbished Canon copiers, at our office in Skudai.Long-term rentalShort-term rentalBuy
Service docketSaturday · a real case
Contacted Jamesam10:00
→
Arrivedam10:45
Problem
Paper jam
Who came
James + technician
“It impressed us!”Yvonne Ng · 2021 One customer’s experience, from her review
Law firm, both offices
Looked after by James for the past few years.
Evelyn Eng, customer review, 2023
About 40 PCs
connected to the printer in one day, at an international school.
Region job
Since 2004
Over 20 years looking after office copiers, only in Johor Bahru.
Office in Taman Impian Emas, Skudai
Own team
Our own technicians, at the Region office in Skudai.
Sound familiar?
When the copier stops,the whole office waits.
Three real stories from offices before they came to Region, and the thing customers fear most.
Law firm
It broke down right before the signing.
A client was coming from overseas to sign a contract. Right before, the copier broke down. They had to ask another office to print the contract, just to make it in time.
“Photocopier machine is a lifeline to a law firm.”
Evelyn Eng Hui Xian, 2023
After Region
“…since then we no longer face any issues like the above anymore.”
Office
Restart it. Again. And again.
Staff had to restart the copier a few times whenever they printed. Sometimes it would not print at all. It came and went, so nobody could find the cause.
“We were frustrated especially when we were in a rush.”
Alex Tey, 2023
After Region
“…he told me that the photocopier was too old… He leased us a new photocopier and the same issue no longer happen.”
Company
The supplier kept guessing.
Their old vendor did all kinds of office equipment, not just copiers. Every visit was another guess at the fault.
A Region client
After Region
We found the fault and fixed it on the first visit.
Any office
You call. Nobody comes.
This is what customers fear most. The machine is down, the work piles up, and there’s no one to help.
It never shows on the invoice. It shows in your working day: staff waiting, deadlines slipping, extra printers that each need their own toner and repairs, and you chasing the supplier instead of running your business.
Every time it stops,your whole office pays for it.
Is their service really reliable? Five quick questions. Be honest with yourself.
“We have been ‘suffering’ by our contracted office multi-function copier supply for the last 2 years. The machine provided was easily stuck by paper jam… The challenge was resolved while we met James Wong near the end of the previous contract.”
YM Tan · Customer review, 2018
Supplier check-up
Ticked “No” or “unsure” even once? WhatsApp James and ask how switching works. Tell him when your contract ends. It’s only a chat: you don’t have to switch.
Your WhatsApp goes to James’s own phone. You talk to the boss, and he takes charge.
“Fast response & responsible boss.”
Frankie Teo Yong Kiat, 2023
What we doCopiers only
We find the real fault
Copiers are all we do, so we look for the real cause instead of guessing.
“Finally, someone who really understands our copier needs.”
A Region client
Who you’ll deal with
Meet “Paper Jam James”.
I’m James Wong. Some customers call me “Paper Jam James”. Copiers are all I do, and my job is simple: keep your copier working, so you can get on with your business.
If anything goes wrong, WhatsApp me. You deal with me directly, and my team in Skudai comes to sort it out. No price games, just reasonable prices and caring service.
黄勇荌James WongPhotocopier Specialist, Region Office System(J) Sdn Bhd
Region Office System (J) Sdn Bhd is a registered company, with our own technician team and an office in Taman Impian Emas, Skudai. Customers write about “James and his team”, and James arriving “with his technician”.
Company
Region Office System (J) Sdn Bhd
In business
Since 2004, in Johor Bahru
Office
Taman Impian Emas, Skudai, Johor
Who comes
James and our own technicians
What we do
Copiers only (quality refurbished Canon)
What “we look after it”actually means.
Every supplier says they give good service. Here is what ours looks like: the monthly visit, and what James does for customers.
Every month
The monthly service visit
Every month, a Region technician comes to your office, even when nothing is wrong. Servicing work like this:
Cleaning the drum units
Cleaning the paper feed rollers
Checking inside the machine
Changing the toner regularly, so you never have to think about it
Sorting small problems before they become breakdowns
The aim is simple: your copier just works, every day.
Cleaning the drum units inside a colour copierCleaning the paper feed rollersChecking inside the machine
When it breaks
Fast repair in JB
WhatsApp James. He tells you when the team will arrive, and they come to fix it.
Setting up
Every computer connected
We install the copier and connect your office computers, so everyone can print and scan.
Advice
The right machine, and even the right paper
James recommends a machine that suits how you print.
For Angela Lim’s new office, he even worked out which quality and brand of paper to use for the best colour prints.Angela Lim, 2023
We look after every customerlike our own children.
照顾每位顾客,就像照顾自家孩子一样用心。
Every office is different, so tell James what you need.
You send one message.We do the rest.
No forms, no call centre. Here is how it goes.
You您
WhatsApp James
Tell him about your office and roughly how much you print. A photo of your current machine helps.
James WongRegion Office System
Hi James, I saw your website. I'd like to ask about a copier for my office.
What to send (if you can)
Your area in JB
What you need: a new copier, a repair, a switch or a short-term rental
A photo of your current copier
Roughly how much you print each month
If you have a contract: when it ends
Your message goes to James’s own phone, not a call centre.
James suggests the right Canon copier for your office, to rent or buy, and gives you a quote.
We install and connect
We deliver the machine, install it and connect it to your computers.
We look after it every month
Monthly servicing, and we come when something goes wrong.
For a repair, James tells you when the team will arrive.
Rent it, buy it,and let us look after it.
Three ways to get a copier. Not sure which suits you? James will help you choose.
Best if you want no worries
Rent
A copier in your office, and our team looks after it: monthly servicing, and we come when something goes wrong. James will explain what your rental covers.
Long-term rental
Monthly servicing
Toner changed for you
Repair in JB
Best if you’d rather own it
Buy
Own a quality refurbished Canon at a fair price. Ask James about servicing it for you too.
Quality refurbished Canon
Colour or black & white
Prints, copies and scans
Best for events and campaigns
Short-term
Need a copier for an event, a campaign or a short project? Tell James your dates.
What went wrong, what we did, and what happened next.
International school
About 40 computers connected in one day
The problem
Teachers needed their computers connected to the school printer. There was also a scanning problem their previous supplier couldn’t solve.
What we did
We connected about 40 teachers’ computers to the printer, and fixed the scanning fault.
The result
All connected in one day, and the scanning fault fixed.
A Region client
Data centre contractor
A high volume of progress reports. The copier keeps up.
The problem
Their data centre projects need a high volume of printed progress reports. The copier can’t be the thing that holds the work up.
What we did
We look after the copiers at their site offices and keep them running.
The result
The machines keep running without interruption.
A Region client
Flag manufacturer
Samples on time, deadlines met
The problem
For a flag maker, samples have to be printed on time. Any delay puts a client deadline at risk.
What we did
Fast-response service: when a technical issue comes up, we sort it out quickly.
The result
They meet tight client deadlines, consistently.
“…timely sample production is essential to our workflow. Fast-response service ensures that any technical issues are resolved quickly, allowing us to meet tight client deadlines consistently.”
A Region client
Will they really come?Ask our customers.
Reviews from James’s customers, in their own words. Shortened, never changed.
Posted on James’s digital business card
“…look no further, I would highly recommend James.”
EEEvelyn Eng Hui XianLaw firm · 2023Read the full review
Photocopier machine is a lifeline to a law firm. Before engaging James’ service, we have had issue like photocopier machine breakdown right before a client coming from overseas to sign the contract… Both of my offices engaged James’ service for the past few years, since then we no longer face any issues like the above anymore. Thanks James for providing us with a sturdy and reliable photocopier machine and great service! If you are looking for a reliable photocopier machine supplier in Johor Bahru, look no further, I would highly recommend James.
“Thank you to Paper James Wong fast service when I face paper jamming issue!”
YNYvonne Ng2021Read the full review
…Last Saturday the copier happened some issue so I contacted James at 10am and he arrived 1045am with his technician. Thank you to Paper James Wong fast service when I face paper jamming issue! It impressed us! Thanks!
“Will not delay when received paperjam SOS from us!”
FTFrankie Teo Yong Kiat2023Read the full review
Fast response & responsible boss. Will not delay when received paperjam SOS from us!
“It makes our life much easier.”
ATAlex Tey2023Read the full review
…Our colleagues needed to restart the photocopier a few times when we need to print… After his checking, he told me that the photocopier was too old. The RAM wasn’t enough to cater printing job with large file size. It was the reason why the photocopier had to be restarted many times. He leased us a new photocopier and the same issue no longer happen. Thanks alot for his professional "checkup & treatment". It makes our life much easier.
“We strongly recommend offices and factories… to look for Region Office James Wong.”
YTYM Tan2018Read the full review
…The copier looks very new and comes with much speedy processing power! …Now we can reduce our colour laser printers in the office and that significantly reduce our cost as well. Most importantly, the service responsiveness and professionalism of James and his team is superb - from confirmation to installation - smooth and error free. We strongly recommend offices and factories who need quality multi-function copier to look for Region Office James Wong.
“…always willing to go the extra mile…”
ALAngela LimNew office · 2023Read the full review
…The photocopy machine supplied James exceeds my expectations in terms of print quality, and the sharpness and vibrancy of the colours is truly impressive. …When my office was undergoing renovation, he offered me the use of the copier at his shop for my urgent prints until my office was ready. This level of support and generosity is truly remarkable and has made all the difference to my business.
Any office or factory in JB that needs a copier it can count on.
Law firms
Contracts and signings that can’t wait for a broken copier.
Schools
Many teachers, many computers, and one printer that has to work.
Contractors and site offices
A high volume of progress reports, printed on time.
Manufacturers and factories
Samples and paperwork on tight deadlines.
Offices, old and new
From busy offices printing reports and presentations, to new offices still choosing a machine.
Johor Bahru only.On purpose.
We don’t spread ourselves thin. Our whole team works in Johor Bahru, from our office in Taman Impian Emas, Skudai. Staying close is what lets us come fast.
Our officeNo. 123, Jalan Impian Emas 22, Taman Impian Emas, 81300 Skudai, Johor, Malaysia
Not sure if your area is covered? WhatsApp James and ask.
Setting up a new office in JB? James can help you choose the machine, set it up and connect your computers.
How fast can you come when the copier breaks down?
We work only in JB, so we’re never far. When you WhatsApp, James tells you when the team will arrive. One Saturday, a customer contacted James at 10:00 am, and he arrived with a technician at 10:45 am.
Will I be able to reach someone?
The WhatsApp number on this page is James’s own phone, so you deal with the boss directly. One customer wrote: “Will not delay when received paperjam SOS from us!”
What does the rental include, and how long is the contract?
It depends on the machine and your office, so we don’t list it here. Ask James: he’ll explain what your rental covers and how long the contract runs, before you decide.
How much does it cost?
It depends on the machine and how much you print, so there are no prices on this page. Send James a photo of your current machine and roughly how much you print, and he’ll give you a quote. One office wrote that with our colour copier they “can reduce our colour laser printers”, and that it would “significantly reduce our cost”.
I already have a contract with another supplier. What can I do?
Talk to James before it ends, and tell him the end date. Every contract is different, so check yours for any notice period too. One office met James near the end of its old contract and called the move “smooth and error free”.
Do you service the machine regularly?
Yes. A Region technician comes every month to service your copier, even when nothing is wrong. If something goes wrong in between, WhatsApp James. Buying a machine instead? Ask James about servicing.
Who takes care of the toner?
We do. Our team changes the toner regularly, so you don’t have to worry about it. James will tell you exactly what your rental covers.
Are refurbished copiers reliable?
Our copiers are quality refurbished Canon imageRUNNER ADVANCE machines. One customer wrote that the copier “looks very new”, and a law firm calls theirs “sturdy and reliable”. When you rent, we service it every month.
My copier is slow, or keeps breaking down. Can you help?
Yes. Tell James what happens and when. Copiers are all we do, so we look for the real cause instead of guessing. Sometimes the machine is simply too old for the work, and a different one solves it.
Can you connect all our computers?
Yes. Tell James how many computers you have, and we connect them all to the copier for printing and scanning.
I’m setting up a new office. Where do I start?
WhatsApp James. He recommends a machine that suits how you print, sets it up and connects your computers. He can even advise on which paper to use.
Which areas do you cover?
Johor Bahru (JB) only. That’s our choice: staying close is what keeps us fast. Our office is in Taman Impian Emas, Skudai. Not sure if your area is covered? WhatsApp James and ask.
What copiers do you supply?
Quality refurbished Canon imageRUNNER ADVANCE multifunction copiers, colour and black & white. They print, copy and scan.
Can I rent a copier for a short time?
Yes. We rent copiers for events, campaigns and short projects. Tell James your dates.
Is it just James?
No. Region Office System (J) Sdn Bhd is a registered company with a technician team in Skudai. James runs it himself, and you deal with him directly.
Print with peace of mind.
Talk to James today.
今天就和 James 聊聊。
WhatsApp James about a new copier, a repair, a switch or a quote. Mention your area and roughly how much you print, and he takes it from there. Just asking? That’s fine too.